After purchase your package of images will be made available to you by download. We will create an account for you (if we don't find an existing account) and email you a login name and password along information about how to the download images and access other bonus features.

Sometimes the email messages from us will end up in your junk mail folder or be completely blocked by spam filters, if you don't get a message back from us fairly quickly, send us an email at: support@heraldryclipart.com and we will make sure to get you the information you need to complete your download. If you project has a tight deadline mention that in your message or call the office at 1-250-658-6319 We have noted some instances of email sent to us not being delivered, if you have any trouble contacting us try our backup address, heraldryclipart@outlook.com You can also direct message us on Discord

Our support staff are happy to answer any questions that come up will help you solve any problems that you encounter trying to download and use the art.